The Client Portal is a private workspace for preparing, storing and following up on passport and travel-document files. Access is granted only to accounts created by the service operator.
Passport image, surname and given names, document number, date of birth, issue and expiry dates, photograph, destination, and technical metadata required to operate the service (timestamps, session records).
Client files are confidential. You undertake to keep them secure, to access them only for the purpose of the application being prepared, and not to disclose them to any unauthorised party.
Extracted fields are produced automatically and may contain errors. You must verify every field against the source document before the file is used or transmitted. The portal is an aid, not a substitute for human verification.
The service is provided on a best-effort basis and may be interrupted for maintenance. Files are retained while the account is active; deleted files are removed from active storage and may persist in backups for a limited period.
To the extent permitted by law, the operator is not liable for indirect loss, missed travel dates, or refusal of an application resulting from inaccurate data entered or validated by the account holder.
These terms are governed by Moroccan law. Disputes fall under the competent courts of Nador, Morocco.
These terms may be updated. A new version requires acceptance again at the next sign-in, and the accepted version is recorded with a timestamp.
Identity data is stored to prepare and deliver passport and travel-document services. Access is restricted to the owning account and the operator's authorised staff. You may request access, rectification or deletion of a file through your account manager. Data is hosted on infrastructure controlled by the operator.